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A split-screen video features presenters Trenton Marsh and Jeremy during a discussion. Jeremy, on the right against a blue background, is actively signing with an expressive facial expression while Trenton, on the left, looks on.

From Conflict to Clarity: Moving Beyond the “Battlefield” During Mental Health Interpreting

Presented By: Trenton Marsh, CDI and Jeremy Quiroga, MFA, CDI

Course Duration: 2 hours


Subscription: 6 Months


CEU Credits: .2 PS

From Conflict to Clarity: Moving Beyond the “Battlefield” During Mental Health Interpreting

Price range: $37.49 through $49.99

Course Description & Objectives

This conversation is designed to equip you with the tools necessary to navigate challenging mental health interpreting encounters with grace and understanding, rather than engaging in destructive battles with others or within yourself. Discover how to identify the root causes of conflict, develop effective communication strategies, and cultivate self-awareness through insightful discussions and diverse perspectives. This exploration will empower you to build stronger relationships, cultivate understanding, and transform potential conflicts into opportunities for growth and connection. Examining different perspectives on interpersonal and intrapersonal conflicts can lead to better decision-making and minimize the negative impact on your well-being, both during and after mental health interpreting assignments.

Upon completion of this session, participants will be able to:

  • List a minimum of three root causes of interpersonal and intrapersonal conflicts
  • Describe a minimum of three effective communication strategies for conflict resolution
  • Identify a minimum of two approaches to cultivate self-awareness for managing conflict

Meet Your Instructors

Trenton Marsh headshot
Trenton Marsh, CDI

Trenton Marsh has been a communicator since he was knee high to a short chihuahua. Born to deaf parents and deaf siblings, he grew up attending the California School for the Deaf in both Berkeley and Fremont. After a year and a half at NTID majoring in Art, he went back West as a young man. His long and winding journey led him to Salt Lake City, Utah where he got his Deaf Interpreting certification and started interpreting and mentoring in the mid 2000s. Trenton has interpreted in a wide variety of settings and has specialized in medical interpreting over the past two years. He still lives in Salt Lake City with his wife Bonnie and two COCA-CODA kids, Madi and Rider.

Jeremy Quiroga headshot
Jeremy Quiroga, MFA, CDI

Jeremy Quiroga is an accomplished professional who channels his passion for life and American Sign Language (ASL) through national workshops and performances. Beginning his career as a medical interpreter, Jeremy became the first staff Certified Deaf Interpreter (CDI) for the University of Rochester Medical Center, marking a pivotal moment that steered his focus toward medical interpreting. With exceptional ASL mastery and a wealth of life experience, Jeremy delivers dynamic interpreter workshops equipped with a wide array of tools tailored for diverse interpreting settings. Currently, he works as a Video Remote Interpreter (VRI) specializing in the medical field. Outside of work, Jeremy enjoys cooking, hiking, and gardening, pursuits that reflect his zest for creativity and connection with nature.

Lighthouse Interpreting & Training is an Approved RID CMP Sponsor for Continuing Education Activities.

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Additional information

Access Type

DO NOT RECEIVE CEUs, RECEIVE CEUs