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A split-screen screenshot of a virtual presentation titled "What do Interpreters and Social Workers have in common?" On the left, a presentation slide outlines a shared focus on access and equity. On the right, presenter Holly Rioux, LICSW, is signing using American Sign Language (ASL).

Beyond Access: Social Work Partnerships to Maximize the Patient Support System

Presented By: Holly Rioux, LICSW

Course Duration: 1.25 hours


Subscription: 6 Months


CEU Credits: .125 PS

Beyond Access: Social Work Partnerships to Maximize the Patient Support System

Price range: $24.99 through $29.99

Course Description & Objectives

This session explores how social workers serve as the glue between internal hospital stakeholders and external community partners to redefine the Deaf and Hard of Hearing (DHH) patient experience. Shifting from a “check-the-box” language access model to a holistic, community-based perspective, we will examine how to build high-impact partnerships that prioritize patient dignity and clinical outcomes. Attendees will learn to navigate the intersection of professional ethics and systemic advocacy, ensuring a seamless transition from acute hospital care to comprehensive community support.

Upon completion of this session, participants will be able to:

  • Identify strategies to bridge the gap between internal hospital stakeholders and external community providers to ensure a seamless, non-siloed care continuum.
  • Identify and address barriers beyond basic language access—such as cultural nuances and health literacy—to deliver an optimal, dignity-driven healthcare experience.
  • Apply social work ethics to advocate for systemic changes that align discharge planning with long-term community navigation and DHH cultural perspectives.

Meet Your Instructor

Holly Rioux headshot.
Holly Rioux, LICSW

Holly Rioux is a Deaf social worker in New Hampshire who has been locally serving in social work and human services for over twenty years. Holly first worked in human services directly supporting individuals with developmental disabilities and later individuals with severe mental illnesses in the community.

 

Holly is the former Director of Deaf Services and Language Access at Greater Nashua Mental Health. Since December 2023, Holly now serves as the Communication Access Administrator at NH Department of Health and Human Services. Throughout her career, Holly has worked with clinicians of various communication abilities and cultural backgrounds who are best able to serve their respective populations. Holly also enjoyed her experience as an adjunct professor teaching Sociocultural Perspectives on Deaf Culture, and Mental Health Interpreting at University of New Hampshire, and Micro Interventions in Social Work Practices with the Deaf and Hard of Hearing at Gallaudet University.

 

Holly’s self-care activities include time spent with her partner and pups, being outdoors in warm weather and binging questionable doses of streaming television in the winter.

Lighthouse Interpreting & Training is an Approved RID CMP Sponsor for Continuing Education Activities.

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Additional information

Access Type

DO NOT RECEIVE CEUs, RECEIVE CEUs