Frequently Asked Questions
General Questions
What is 2axend Hub?
2axend Hub is a virtual learning platform designed to cultivate exceptional experiences for Deaf and hard of hearing individuals worldwide. We provide curated on-demand digital learning resources led by industry-experts with a Deaf lens.
Our parent company, 2axend, is a Deaf-owned strategic consulting and training firm dedicated to helping organizations improve the end-user experience for their Deaf and hard of hearing stakeholders. Our team of thought leaders leverages their firsthand experiences as Deaf and hard of hearing individuals and expertise in cultivating accessibility, driving engagement, and fostering belonging. This uniquely positions us to drive change at the organizational and individual levels to help you deliver user-centered experiences to over 48 million Deaf and hard of hearing individuals in the United States.
Who is 2axend Hub for?
Our platform is open to all! Our top learners are sign language interpreters, educators, healthcare professionals, business leaders, HR professionals, and others committed to providing accessible and inclusive experiences for all.
What payment methods do you accept?
We accept debit and credit cards and direct bank transfers.
Purchase order requisitions are also accepted for enterprise clients.
How do I adjust my plan?
We’re happy to help you find a plan that better addresses your needs. Please contact our support team at support@2axend.com directly to make adjustments to your plan.
Course & Content Access
What kind of courses does 2axend Hub offer?
We offer a wide-variety sessions on of industry-specific accessibility topics; including systemic barriers, best practices for inclusion, and engagement strategies. All of our content is tailored to interpreters, educators, healthcare professionals, and business leaders. Curious to learn more? View our course offerings.
Can I integrate 2axend Hub with my existing LMS?
Our courses may be compatible with your LMS platform. Contact us to learn more.
Do you offer custom training solutions?
Yes! Our Enterprise plan includes custom course creation and advisory services to address your organization's specific needs. Learn more by visiting our Enterprise page.
Support & Resources
What support options do you offer?
We provide email support for all customers. If you need support, please email us at support@2axend.com.
Do you provide certifications?
Yes! Learners receive a certification of completion upon passing the post-course assessment.
Do you provide CEUs?
Learners can earn RID CEUs in addition to obtaining certificates of attendance. Participants must pass the post-course assessment to obtain CEUs. Please note that the 'Receive CEUs' option must be selected when purchasing the course in order to receive CEUs.
Still have questions?
Please contact us at info@2axend.com for more information.
